Due to recent changes to the Chrome browser, students are having issues with accessing the Teach Me portion of 2007- and 2010-based lessons. The Chrome browser has slowly made changes to the way it displays Flash content. The Chrome browser will no longer allow off-screen Flash content to load without an explicit exception from the user. Chrome browser also requires a 1-time approval of Flash content in use by the Office 2013 simulation.
The simplest way for students to access the Teach Me portion of 2007 and 2010 Lesson content is to use a different browser. Firefox, Edge, and Internet Explorer successfully load 2007 and 2010 content without additional intervention.
Please follow the following instructions to approve Flash content in Chrome browser:
- Click the Customize and Control Google Chrome menu button, shaped like 3 vertical dots, in the upper right corner of the browser window.
- Next, select Settings from the drop-down menu.
- On the Settings menu select the Show advanced settings… link at the bottom.
- In the Privacy section of the expanded menu, click the Content settings… button.
- On the Content settings menu, in the Flash section click the Manage Exceptions button.
- Type [*.].simnetonline.com in the Hostname pattern box and click Done.
- Once you have completed these steps you can close the Settings tab.
- For 2007 and 2010 Lessons, you will need to click the Puzzle piece icon in the upper right corner of the browser and select the Run all plugins this time link.
Once you move forward one topic, all additional Teach Me content will load for that browsing session. Each time you open a new lesson or reload the lesson content you will need to click the Puzzle piece icon and the Run all plugins this time link.
Unfortunately, the System Requirement Check is only able to detect if Flash Player is installed, not if the plugin will be available to SIMnet.