Announcements / Instructors

SIMnet Unexpected Native Access Project Issue on 11/30/2015 – Resolved

There was an unexpected issue with the native Access Project assignments between 8:50am-11:15am Central time on 11/30/2015.  During that time, students would have experienced issues with downloading the Start File or submitting the completed Access Project for grading.  As of 11:15am Central time, the issue was resolved. We appreciate your patience and apologize for the … Continue reading

Announcements / Instructors / Students

Expanded Hours for Technical Support – Effective January 5th, 2015

Welcome to a new term!  We are happy to inform you that our Customer Experience Group (CXG) has expanded its hours for technical support.  You can contact CXG at 800-331-5094. New Hours of Operations (All in Central Time): Sunday: 11:00am to 1:00am Monday – Thursday: 7:00am to 3:00am Friday: 7:00am to 8:00pm Saturday: 9:00am to … Continue reading

Announcements / Instructors

SIMnet and Heartbleed Bug Impact

Dear SIMnet Instructors, As you are probably already aware, a security vulnerability known as the Heartbleed bug was discovered on April 7th, 2014 ( Limelight Networks, our content delivery network vendor for SIMnet and handles the SSL encryption/decryption for us, quickly acted and patched this vulnerability as of April 8th, 2014 at 1pm MST ( … Continue reading

Announcements / Instructors

SIMnet Unexpected Network Issue on 2/18/2014 and IE9 Issue on 2/19/2014

An unexpected sporadic network issue between 9:20AM-12:15PM CST on 2/18/2014. During the time, users could have experienced some error messages. This issue was fully resolved as of 12:15PM CST on 2/18/2014. On 2/19/2014, students using IE9 experienced an issue with being stuck on a loading screen after signing into SIMnet. This has been resolved as … Continue reading