SIMnet will be unavailable Saturday, January 12th, 2019 from 3AM-9AM Central time. Due to an unexpected issue during the previous maintenance window we need to finalize the maintenance plan to ensure performance, reliability and security. Thank you for your patience and understanding. Sincerely, SIMnet Product Team Continue reading
Author Archives: Torger Wuellner
SIMnet Maintenance Notice – 12/30/2018
SIMnet will be unavailable Sunday, December 30th, 2018 from 3AM-9AM Central time. We are performing routine maintenance to improve performance, reliability and security. Sincerely, SIMnet Product Team Continue reading
RESOLVED: Project and Resource assignments not available for submission
This issue was resolved as of 1:00PM Central time. As of 10:50AM Central time on 10/25/2018 students began receiving a timeout error when trying to upload project and resource submissions. This issue is ongoing and we are working with our hosting partner to resolve this issue ASAP. We do not have an estimated time to … Continue reading
RESOLVED – Issue loading SIMbook & Lesson Content.
An unexpected issue occurred with the content origin that supplies SIMbook and Lesson content. This issue occurred from 7:50 AM – 9:10AM Central, Wednesday, September 5th. Students may have received a blue screen or a 404 not found message. We appreciate your patience and apologize for the inconvenience. Should you or your students experience any … Continue reading
RESOLVED – Buy Online Option Unavailable
RESOLVED. The Buy Online option in SIMnet regained full functionality around 6:15PM Eastern on September 4th. Currently, Microsoft Azure is still reporting there is a potential for service disruption, but our monitors indicate all services remain online and available. A weather related event caused an issue with the hosting provider that powers the Buy Online … Continue reading
RESOLVED: Missing Modules Issue Tuesday, September 4th
Due to an unexpected issue some students may have incorrectly received a “missing modules” error from on Tuesday, September 4th, 2018 from 4:30PM – 5:10PM Eastern time. This issue would have prevented students from completing SIMnet 2016 assignments during this timeframe. Students may need to logout of SIMnet prior to attempting another assignment. We appreciate … Continue reading
SIMnet Maintenance Notice – July 20, 2018 11:45PM – July 21, 2018, 8AM Eastern
SIMnet will be unavailable on Friday, July 20, 2018 from 11:45PM – July 21, 2018, 8AM Eastern time. Rackspace, SIMnet’s hosting provider, is migrating customers to a new datacenter that opened in 2014. Our current datacenter was opened in 2006 and is scheduled to fully close later this year. Sincerely, McGraw-Hill Product Team Continue reading
RESOLVED: Office 365 Update – Mac Word – Project Grading Issue
Update: As of February 1, 2018, this issue has been fully resolved. On January 18, 2018, Microsoft began rolling out the latest update for Mac Office 365 subscribers. This update may take as long as a week before it’s fully available to all subscribers. Unfortunately, with this update, Mac Word no longer includes information in … Continue reading
New Feature! Limit Ecommerce Offers by Class
Schools based in the U.S. have the ability to control the ecommerce products students are allowed to purchase directly from the SIMnet homepage or the SIMnet Student Profile. SIMnet Administrators can control the availability of direct ecommerce products by visiting the Administrative Settings –> eCommerce page within the Course Manager. SIMnet now supports the ability … Continue reading
SIMnet Maintenance Notice – 12/26/2017-1/1/2017
SIMnet will be unavailable each morning from 3:30-6:30AM Central time on December 26, 27, 28, 29, 30, 31 and January 1st. This maintenance has been spread across multiple days to avoid a longer, single day maintenance window. We are performing routine maintenance to improve performance, reliability and security. Sincerely, McGraw-Hill Product Team Continue reading